صاحب فرآیند خدمات فناوری اطلاعات

Job Description

Roles & Responsibilities: -The Process Owner is accountable for the following: - Developing the process policies, and standards - Designing the process, and implementing improvements that make it more effective and efficient - Designing the metrics for the process in order to better judgment for effectiveness and efficiency of the process -Ensuring that the process is documented, that is available to those requiring it, and that is updated as needed (especially where the process has changed) - Auditing the process activities - Communicating to process engineers, and technicians of adherence, and non-adherence to the documented process