Job Description

-Services, including the Polaris ILS, Envision ware PC Reservation system, and Bibliotheca self-check system. Researches and recommends technology-related purchases to the Associate Director -Troubleshoots hardware, software, network and peripheral issues and provides replacement, repair, or cleaning, as needed. Implements and maintains network security, including the routine backup and safe storage of data, firewalls, and required software to maintain security -Communicates with vendors for technical support and program updates as needed to resolve library computer technology and network issues -Maintains an accurate inventory of the computer hardware and software. Performs staff training in the operation of computer hardware and software -Maintains an awareness of the developments and innovations in technology that impact Responsible for special projects, their management, and other duties as assigned -Manage backup, security and user help systems -Consult with users, management, vendors, and technicians to assess computing needs and system requirements -Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines -Assign and review the work of systems analysts, programmers, and other computer-related workers Stay abreast of advances in technology -Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery -Review and approve all systems charts and programs prior to their implementation -Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades -Control operational budget and expenditures