IT Help Desk

Rahmani Group

  • Full Time

  • Tehran

      -   Tehran

IT Help Desk

Posted 4 Month ago

Job Description

-Assembly, Install, modify and repair computer hardware, software and peripherals -Provide technical assistance and support for issues related to computers systems, software and hardware -Respond to persons queries over the phone, portal or email -Maintain daily performance of computer systems -Coordinate preventive maintenance for equipment -Resolve technical problems with LAN, WAN and other system -Follow up with clients to ensure issues has been resolved -Review and update Help Desk documentation as assigned -Cabling

Requirements

-BS in any IT related filed -At least 3 years’ experience in computer network field -IT experience with desktop user support -Strong knowledge of Microsoft Windows and Office and general application -Ability to documenting and technical reporting -Team-working skills -Interested in knowledge upgrading -Familiar with ITIL -Familiarity with Network Plus, CCNA, Microsoft Services, Network security -Microsoft MCSE, Mikrotik , VOIP are Plus -Having the ability to learn new technologies -Having strong communication skills -Good in English reading and writing skills -Gender Preference: Male

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