Requirements
● Proven experience as a help desk technician or other customer support role.
● Tech-savvy with working knowledge of office automation products, databases, and remote control.
● Good understanding of computer systems, mobile devices, and other tech products.
● Ability to diagnose and resolve basic technical issues.
● Proficiency in English.
● Excellent communication skills.
● Customer-oriented and cool-tempered.
● Bachelor's or Master's degree in IT, Computer Science, or relevant fields.