کارشناس فناوری اطلاعات

فومن شیمی تهران

منتشر شده 2 سال پیش

Job Description

● Provide technical assistance for questions and problems. ● Report network errors to the network administrator and resolve them. ● Diagnose software and hardware system errors and other issues. ● Track user problems to ensure complete resolution of issues. ● Execute reports to analyze common complaints and problems. ● Remote access to hardware or software for customers to make changes and fix problems.

Requirements

● Bachelor's degree in Computer Engineering, Computer Science, or related fields. ● Minimum 1 year in IT Help Desk, Service Desk, technical support, and related fields. ● Excellent teamwork skills. ● Excellent communication skills and troubleshooting skills. ● Expert in Windows operating system and Microsoft Cloud. ● Expert in VIP and Network telephone systems. ● Advanced knowledge of infrastructure design and architecture. ● Basic knowledge of hardware and software firewalls (Kerio and FortiGate). ● Knowledge of Cisco Switch Network, UBIQT wireless network. ● Knowledge of network concepts (switches and routers). ● Knowledge of Virtual Services (VMware). ● Having Net+, A+, CCNA, MCSE, MTCNA certifications are considered a privilege.

Employment Type

  • Full Time

Details

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