Job Description
* Identifies and procures the hardware and software needed to satisfy user requirements.
* Installing and configuring computer hardware, operating systems and applications.
* Assists in the customization and adaptation of existing programs to meet users’ requirements.
* Coordinates activities with network services and information systems groups.
* Refers major hardware problems to service personnel for correction.
* Administers e-mail and anti-virus systems.
* Handling Network security (creating the necessary backups).
* Assists in research and procurement of computer accessories and supplies.
* Troubleshooting system and network problems and diagnosing and solving hardware or software faults.