Job Description

General Scope of performance: 1. Hardware 2. Network 3. Software 4. Website Development 5. Office automation 6. The Internet 7. Telecommunication 8. Supervision and protection The above include: - Assess infrastructure on a regular basis to ensure it continues to meet necessary demands - Manage daily operations of the IT department - Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction - Coordinate the needs of in-house IT experts and remote employees, vendors and contractors - Protect customer data from outside infiltration through encryption, secure data storage and other necessary means - Assist with the installation of new hardware and software and help train employees on its use - Manage and oversee departmental quotas - Offer suggestions for possible upgrades and changes within the IT department