Job Description

Establish, install and maintain required hardware/software, laptop/desktops, antivirus and printer/scanners Assist with the installation of new hardware and software and help train employees on its use Follow up with purchase plan of IT equipment/facilities Prepare regular reports of IT equipment inventory to IT Supervisor Maintain main workstation according to maintenance plan Provide telecommunication support including bandwidth, telephone, wireless link Maintenance and improvement of data security and daily performance of computer systems Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system Supports new innovative technology initiatives with focus on digitization of the enterprise, products and services Ensure the development and maintenance of a knowledge management network regarding IT and business developments. Manage and administer all aspects of user account management such as password, group policy, and privilege management for user access