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IT Expert - Hashtgerd

Alifard Group Hashtgerd

Posted 5 months ago

Job Description

- Provide helpdesk support and resolve problems to the end user’s satisfaction - Monitor and respond quickly and effectively to requests received through the IT helpdesk - Monitor Service Desk for tickets assigned to the queue and process based on priority - Report issues to the Service Desk for escalation - Modify configurations, utilities, software default settings, etc. for the local workstations - Assist with onboarding of new users - Install and ensure proper installation of network cables, nodes, connections etc. - Install, test and configure new workstations, peripheral equipment and software - Maintain inventory of all equipment, hardware, spare parts and software licenses - Manage PC setup and deployment for new employees using standard hardware, images and software - Perform timely workstation hardware and software upgrades as required

Requirements

-Bachelor/Master in computer science, Soft Engineering -Minimum 3 years of related experience -Good Communications skills -Excellent Technical knowledge of PC and desktop hardware and Windows operating systems -Based in Hashtgerd/Alborz -Shiva manufacturing company (SHIBA)

Job Category:

IT - Network Administration

Employement type:

Full Time

Job Category:

IT - Network Administration

Employement type:

Full Time

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