مهندس فناوری اطلاعات

منتشر شده 1 سال پیش

سمت شغلی

شرکت

حقوق

آمار رزومه‌های ارسال شده

Job Description

Install and configure computer hardware, software, systems, networks, telephone, printers, and scanners.
Ensure the improvement of the IT and telecom equipment and testing techniques.
Participate in the inventory of equipment.
Add or edit Wi-Fi users.
Respond in a timely manner to service issues and requests.
Provide technical support across the Company (in person or over the phone).
Follow Setting up accounts for new users.
CCTV installation and Troubleshooting.
Repair and replace equipment as necessary.
Check the printer’s error and change consumables when necessary.
Train new staff and providing IT induction by providing user instructions, procedures, or manuals.
Troubleshoot network or connectivity problems for users or user groups.
Perform routine maintenance or standard repairs to networking components or equipment.
Install new hardware or software systems or components, ensuring integration with existing network systems.
Test computer software or hardware, using standard diagnostic testing equipment and procedures.
Install or repair network cables, including fiber optic cables.
Train users in procedures related to office automation and local network connectivity.
Test repaired items to ensure proper operation.
Gather help desk requests and report to the supervisor.

Requirements

Bachelor's or Master's degree in Information Technology or Computer Science.
3 to 5 years of experience as a network expert.
Familiar with MCSA, FortiGate, CCNA, and CCNP.
Hardworking.
Ability to communicate at all levels.
Ability to learn new skills techniques and responsibilities.
Flexibility.
Teamwork skills.
Time management skills.
Familiar with the Unifi Access Points.
Familiar with IP telephone centers and telecommunication protocols (TDM, and IP).
Familiar with computer networks (CCNA, and CCNP).
Ability to work with VoIP.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of English including the meaning and spelling of words, rules of composition, and grammar.