-Installing and configuring computer hardware, software, systems, networks, printers and scanners.
-Monitoring and maintaining computer systems and networks.
-Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone).
-Setting up accounts for new users
-Repairing and replacing equipment as necessary.
-Testing new technology.
-Possibly training more junior staff members.
-IT Support job qualifications and requirements.
-At least Bachelor’s degree with preferably in IT or related field.
-1-2 year’s relevant experience in IT.
-A technical, logical thought process.
-An ability to stick to strict deadlines.
-An ability to priorities and delegate.
-A keen eye for detail.
-Ability to work under pressure.