Job Description
• The configuration of routers, switches, and firewalls. • Following subscribers’ escalated problems • Troubleshoot network failures and performance issues. • Be responsible for accurate request and incident ticket updates and timely communication during the life-cycle of the incident ticket • Documentation, Presenting and updating reports • Participate in an on-call rotation
Requirements
• 4 years of experience of network operation in Service Provider • Perfectly familiar with the concepts of CCNP • Solid knowledge and experience of OSPF, BGP, TCP/IP, MST. • knowledge and experience of MPLS, VPLS, QoS is a huge advantage. • Hands-on experience with Cisco and Juniper. • Familiar with ITIL and Ticketing Systems • High skill in solving problems and providing optimal solutions • Experience in monitoring software including Zabbix and Cacti • Communicate with customers to identify requirements • Ability to effectively prioritize and execute tasks in a high-pressure situation • Good social communication skills • Intermediate English Knowledge
Employment Type
- Full Time
Job Category
Seniority
Details
Employment type
- Full Time
Job Category
Educations
Seniority
