ICT system & Computer Engineer

Pasargad E&P Tehran

Posted 2 months ago

Job Description

- Responding to queries via chat, email, or phone - Training other staff members on troubleshooting and diagnosing problems - Writing, editing, and revising training manuals for new and updated software and hardware - Providing technical assistance for questions and problems - Resolving problems with networks and other computer systems - Diagnosing system errors and other issues - Following up with customers to ensure full resolution of issues Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods Running reports to analyze common complaints and problems - Installing or changing software to fix issues - Remotely accessing hardware or software for clients to make changes and fix problems. Reporting to: ICT Manager. Length of Probation Period: 3 Month. Commission / Bonus / Benefits: Commission,Bonus,... .

Requirements

- University Qualifications: Bachelor’s degree in Hardware/Software/ICT. - Nature and length of previous experience: Minimum of 3 years experience as project manager in a construction company. - Soft Skills and Personality traits: Communication skills, Adaptability, Team work, Flexibility.

Job Categories

  • IT - Software & Web Development
  • IT - Network Administration

Employment type

  • Full Time

Seniority

  • Junior Professional

Job Categories

  • IT - Software & Web Development
  • IT - Network Administration

Employment type:

  • Full Time

Educations:

  • Computer & Information Sciences
  • Engineering (Computer)

Seniority:

  • Junior Professional

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