Job Description
Budget management, financial plan, Cost control, Determination of the annual budget Planning and organizing of accommodation, catering and other hotel services Data analysis, financial statistics, maintaining statistical and financial records Plan work schedules for individuals and teams Recruiting, training and supervising staff Monitor employee performance and offer regular evaluation meetings designed to improve service Interactivity with contractors and suppliers Setting business goals, achieving sale and profit targets and marketing strategies Ensuring compliance with health and safety legislation and licensing laws Meet with clients to book and plan special events, Handling customer complaints and queries Planning maintenance work, events and room bookings Ensure events and conferences run smoothly Collaborate with the hotel accounting group to keep the general ledger books up to date and accurate Planning and determining the strategy for attracting customers in different occasions, Identifying and evaluating competitors Maintain a close watch on P&L reports to determine areas where profitability can be improved
Requirements
Committed and responsible and self-confident 2+ years’ experience in hotel management Bachelor’s Degree in Hospitality required (Master’s degree preferred) Proficiency in one or more foreign languages Strong knowledge of hospitality software and MS Office required Having sufficient knowledge of the tastes and needs of customers Creativity and innovation in using new ways to attract customers Superior problem-solving skills, Capable of making quick yet sound judgments and decisions Well-organized skills, short-term and long-term planning Familiar with various hotel sections including a restaurant, coffee shop and etc. Ability to manage staff and excellent communication skills High precision and attention to detail and order Planning skills and ability to analyze Flexibility and confidence in negotiation The ability to balance customer and business priorities Excellent communication and interpersonal skills, especially when dealing with speakers of other languages Ability to work under pressure of deadlines and time constraints A professional manner and a calm, rational approach in hectic situations Skills in budgeting and having a business background, reviewing sales records and providing growth strategies Ability to do Executive and Challenging work
