Requirements
Education: BSc/BA in IT, Computer Science or relevant field
Skills:
• Proven experience as a help desk technician or other customer support role
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues
• Proficiency in English
• Excellent communication skills
• Customer-oriented and cool-tempered
• Excellent analytical and problem-solving skills
• Good prioritization skills and be flexible enough to adapt plans
• Ability to explain complex information and technologies in simple terms
• Ability to meet tight deadlines and work under pressure
Ideal Age: 28 – 38