Help Desk Technician

Rahyab Rayaneh Gostar Tehran

Posted a month ago

Job Description

- Diagnose computer errors and provide technical support. - Troubleshoot software, hardware and very basic network (L1) issues. - Train end-users how to setup and use organization softwares and new technologies. - Install, configure and upgrade PC software and operating systems. - Clean and maintenance of computer hardware, such as monitor, keyboards, printers and etc. - Provide technical support over the phone or Web. - Use specialized help desk support software to take control of end-user’s computers to troubleshoot, diagnose and resolve complex issues. - Prepare activity reports. - Log all help desk interactions. - Working time: Saturday to Wednesday 08:00 to 16:45.

Requirements

- Bachelor’s degree in IT or related field. - At least 2 years' experience in IT Help Desk Technician. - In-depth knowledge of MS-Office (Word, Excel, PowerPoint, Outlook and etc.). - Basic knowledge of TCP/ IP. - The probation time is three months.

Job Category

  • IT - Network Administration

Employement type:

  • Full Time

Education:

Seniority:

  • Junior Professional

Job Category

  • IT - Network Administration

Employement type:

  • Full Time

Education:

Seniority:

  • Junior Professional

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