رئیس اجرایی تجارت الکترونیک

Job Description

• Develop the operating plan and establish procedures for maintaining high standards of operations to ensure that products conform to customer and quality standards. • Review performance against operating plans and standards; provides reports on interpretation of results and approves changes in direction of plans. • Formulate and recommend policies and programs that guide the organization in maintaining and improving its competitive position and the profitability of the distribution facility. • Identify, recommend and implement changes to improve productivity and reduce cost. • Direct the establishment, implementation and maintenance of production standards. • Drive a culture that emphasizes a "People First" environment, open communication, empowerment, recognition and workplace safety. • Understand profit and loss, accounting functions and the relationship of operational activities and decisions. • Negotiate agreements with vendors and collaboration partners. • Partner with Human Resources to deploy leadership development opportunities, building a diverse workforce, and introduction of change management concepts to build an engaged workforce. • Manage the day to day e-commerce fulfilment operations including last mile. • Manage 3P delivery service providers. • Develop the ecommerce operations in compliance with policies established by company • Contribute to the internal communication of the company strategy and objectives. • Create Cost per delivery awareness amongst the team and continuously working towards reducing it. • Assist with the implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management • Ensure the implementation of MAF Retail’s corporate policies and relevant procedures • Ensure alignment of procedures in accordance with the Delegation of Authority (DOA) • Assist in monitoring allocated budget to ensure compliance and highlight possible issues • Develop and implement on the job-training for the team • Provide inputs for the development of annual manpower plan • Provide mentorship for the purpose of developing a continuous talent pipeline for key roles • Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements • Develop and implement on the job-training for the team • To anticipate the capacity requirements (materials, assets, human). • Manage customer service function with in the store. • To ensure there would be no interruption happening in offline store operation • Provide inputs on the preparation of budget when necessary • Provide inputs on cost reduction measures