- Assembly, Install, modify and repair computer hardware, software and peripherals
- Provide technical assistance and support for issues related to computers systems, software and hardware
- Respond to persons queries over the phone, portal or email -Maintain daily performance of computer systems
- Coordinate preventive maintenance for equipment
- Resolve technical problems with LAN, WAN and other system -Follow up with clients to ensure issues has been resolved
- Review and update Help Desk documentation as assigned
- Run PM Overhaul on all Clients and server via Holding IT policy.
- Manages software installations according to user requests
- Maintains and checks licenses of software that need license
- Installs new notebooks & Manages user accounts
- Responds to requests for a technical assistance or an information via phone, email or other communication tools
- Diagnoses and resolves technical IT hardware and software issues
- BSc in Computer Engineering (Software, Hardware), IT or Computer Science.
- 5 years of experience in relevant fields.
- Knowledge of windows server technologies
- Introduction to Information Security Concepts ISO27001
- Dominate support and principles help desk
- Mastering of help desk
- Familiar with concepts CCNA، CCNP, MCSE, VMWARE
- Highly flexible, high tolerance and ability to work under pressure
- Self-Motivated person
- Having good social skills to communicate with other members and team work
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RAZ investment and governance/strategic development Company, was established with the aim of presenting consulting services, management, investment in industrial sector, mines, technical, production engineering and trading in the year 2011. As per the experiences gained from the beginning of establishment and strategic orientation, company’s organizational structure underwent essential revision in 2016. At the moment, RAZ holding is among major stockholders of 21 companies in different investment areas such as automotive, Automotive Spare parts, Oil , Gas & petrochemical, mineral water, social responsibilities and….
500 employees or more
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