Job Description

-Managing field agents to get the highest performance in terms of driver acquisition -Supervise filed agents for increasing driver acquisition by daily visits -Understand field agents needs and offer solutions and support -Organize and coordinate field agents’ schedules -Recruit, hire and train new field agents -Evaluate on-the-job performance -Work with other supervisors for meeting targets of the whole team -Track hourly, daily weekly, monthly, and quarterly performance, and driver acquisition metrics -Meet all driver acquisition quotas and goals -Coach, counsel, recruit, train, and discipline field agents -Identify current and future trends that appeal to drivers -Monitor local competitors

Requirements

-Bachelor’s degree in business administration, business, or related field preferred/ High school degree or equivalent -2 years’ previous experience in customer support, client services, sales, or a related field Demonstrated and proven sales results -Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software -Focused on customer service -Excellent verbal and written communication skills -Persuasive and goal-oriented -In-depth understanding of company services and its position in the market -Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience -Ability to multitask, prioritize, and manage time efficiently -Gender Preference: Male Ideal Age Range: 25 - 45

Employment Type

  • Full Time

Details

Employment type

  • Full Time

Educations

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