Expert Responsible for After-Sales Service - Alborz

Riseco Holding

  • Full Time

  • Alborz

      -   Safadasht

Expert Responsible for After-Sales Service - Alborz

Posted 16 Days ago

Job Description

- Analyze and analyze parts and identify defects - Check the amplitude by PVQI device to check the return parts - Ensure that faulty components are removed from customer lines and reduce PPM - Mastering the requirements of Sapko and Sazeh Gostar - Preparedness and cooperation in carrying out internal and external audits - Participation in internal and external audit action plan - Monitoring customer complaints and track response to customer complaints - Analyzed and disposition of returned and defective parts - Monitor how to receive and respond to customer complaints

Requirements

- At least Bachelor's degree in Electrical, Mechanical, and Polymer fields and other related fields - Familiar with the automobile industry and its system - Mastering the requirements of Sapko and Sazeh Gostar - Work experience in the representation - Good familiarity with customer requirements - Fluent in Office software - At least 5 years' experience in the field of after sales services in the automotive industry - Familiar with English