Job Description

List of responsibilities: •Assists in developing procedures to ensure integrity of ERP system and databases; •Assists in ensuring that external/internal regulations and policies governing data management are met, including regulations concerning security, audit and privacy; •Thoroughly understands ERP subsystem in order to assign appropriate system access to users at different levels across the institution; •Develops and implements project plans for ERP functional support tasks; •Three-plus years of experience in supporting database and database applications, Microsoft SQL preferred •Troubleshoots application software and database problems on a timely basis; •Works as a system analyst with key personnel to help define user needs and develop data processing solutions; •Maintains liaisons with business, technical staff, and extended support organizations for resolution of ERP issues; •Works with end-users to analyze, design, construct and implement small applications in support of regular business operations; documents applications and provides cross-functional training as needed; •Works with end users on all functional modules to document business needs/requirements for upgrades and enhancements; •Assists in supporting the student, faculty, and staff facing portal •Develops and presents training materials for end users; •Maintains confidentiality of information exposed to in the course of business regarding students, supervisors or other employees; •Contributes to a safe educational and working environment by participating in all drills and training and being prepared to take action should a health or safety emergency occur; •Requires the kind of teamwork, supervision, and personal interaction, that cannot be had in a home office situation; therefore, regular and predictable on-site attendance is a job requirement; •Performs all other duties as assigned. Reporting to: IT Manager. Length of Probation Period: 3 Months.