Job Description
● Manage the day-to-day e-commerce fulfillment operations including the last mile.
● Lead picking, dispatch, and last-mile teams to ensure all activities are performed effectively and seamlessly.
● Evaluate team performance and planning to increase productivity.
● Make sure the stock control is done properly with no missing category or item.
● Develop detailed processes, quality control measures, and KPIs for a seamless and effective.
e-commerce operation in fulfillment locations.
● Standardize processes across the country and regularly audit to ensure there are no process deviations.
● Find the most appropriate solution to deliver goods to end customers to offer the best-unified customer experience for the country.
