Job Description

• Assist in the identification, recruitment, evaluation and on-boarding of medical representatives. • Ensures new medical representatives are set up with appropriate software, systems, policies and rules. • Training, coaching, monitoring and routine double call with medical representative both in Tehran and provinces. • Precise monitoring on medical representatives performance and creation action plan for employees needing to improve their performance. • Defines and manages achievement of client performance objectives, writes and presents performance appraisals to staff. • Collects and maintains timesheets from medical representatives to ensure accuracy. • Oversees creation and maintenance of representative level schedules and attendance reporting. • Provides on-going training, coaching and mentoring. • Leading weekly focus sessions. • Close cooperation with related brand manager to set up sales targets and do planning to achieve them. • Training timeline and schedule to medical representatives. • Communicates with related brand manager to ensure quality service delivery and customer satisfaction. • Works closely with management to ensure their reporting needs are satisfied. • Collects, reads, analyzes, interprets, and summarizes data in preparation and generation of reports. • Gathering representative data and analyzes past and current trends. • Provides a variety of reports to management. • Working on field at least 3 days a week for double visit with down line medical representatives