We are looking for a passionate individual who is willing to deep dive into Fakour's existing text data consisting of more than 5 million messages per day and build a scalable question answering systems across multiple domains using Natural Language Processing, ML and deep learning.
-Drive the research and innovation at Haptik in result-oriented direction
-Come up with new approaches and ideas to improve the current performance of ChatBots across multiple domains and build highly personalized user experience
-Research and prototype new algorithms using the combination of NLP and ML
-Benchmark the prototype on Fakour’s Data to gain required precision
-Perform in-depth analysis of failure points of algorithm
-Help machine learning team to scale models for multiple domains with help of DevOps, backend and frontend teams
-Over 2 years of industry experience or Post graduation with 1+ years of research experience in Machine Learning
-Experience working on a variety of Datasets which includes text, images and other logs or clickstreams.
-Fundamentals of Natural Language processing with proven experience working with text data in industry or research lab.
-Experience in modern Deep Learning and Natural Language Processing / Natural Language Understanding (NLP, NLU), including Neural Networks, CNNs, RNNs, seq2seq+attention models, and real world machine learning in TensorFlow (incl. regularization, cross-validation, dropout)
-Knowledge and experience in non-deep machine learning models, including regression, classification, and clustering algorithms.
-Proficient at programming in Python
-Personal or professional projects on deep learning is a bonus
-Sense of responsibility
-Strong communication skills
-Self-starter willing to learn things on the fly
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Fakour is a leading IT and Telecommunication Solution and Service provider, which brings high level expertise in Operational Management, as part of a Global Development Network. We are a privately held Company that has been delivering solutions to our customers since 1991.
Fakour’s deep knowledge of the local and regional markets, with highly skilled and professional staff, which includes an international management team, offers practical solutions that integrate well with our clients' current and future business goals. Our promise to our customers is a long term relationship to help them achieve business and operational objectives.
At Fakour, we Deliver, Integrate and Connect. We have four strategic international partners to help us deliver different solutions and services in four major business domains, such as:
Operational Management, (NMS, OSS, NOC, SOC, VoC)
Customer Engagement, (Call Centers, CRM, Campaign Management)
Digital Business Platforms. (VAS, CDM)
Business Enablement, (Customer Strategy, BPR Process, Organizational Restructuring, Change Management, ToT)
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