-Doing customer service, Customer support and Customer care.
-Able to use a CRM Service.
-Having good public relationship.
-Doing after sales customer care.
-Managing Customer club.
-Doing Satisfaction Surveys.
-Doing market researches.
-Analyzing data and reports.
-Being able to have good corporation with management, staff and customers.
-Having the knowledge of negotiation techniques.
-Full mastery of office software (especially word and excel).
-Having high expression power and public relations.
-Familiar with CRM software.
-Ability to complying and submitting CRM reports.
-Preferably familiar with the insurance industry.
-Fluent in measuring customer satisfaction.
-Being able to process customer complaints.
Sales & Customer Service
Marketing, Advertising, Market Research & Branding