Customer Service

Kosar Insurance Tehran

Posted 4 months ago

Job Description

-Doing customer service, Customer support and Customer care. -Able to use a CRM Service. -Having good public relationship. -Doing after sales customer care. -Managing Customer club. -Doing Satisfaction Surveys. -Doing market researches. -Analyzing data and reports. -Being able to have good corporation with management, staff and customers.

Requirements

-Having the knowledge of negotiation techniques. -Full mastery of office software (especially word and excel). -Having high expression power and public relations. -Familiar with CRM software. -Ability to complying and submitting CRM reports. -Preferably familiar with the insurance industry. -Fluent in measuring customer satisfaction. -Being able to process customer complaints.

Job Category:

Sales & Customer Service

Marketing, Advertising, Market Research & Branding

Administration & Secretarial / Executive Assistant

Employement type:

Full Time

Job Category:

Sales & Customer Service

Marketing, Advertising, Market Research & Branding

Administration & Secretarial / Executive Assistant

Employement type:

Full Time

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