Customer Service Supervisor Golnanpuratos

  • Full Time

  • Tehran

      -   Tehran

Customer Service Supervisor

Posted 9 weeks and 3 Days ago

Job Description

• Open and maintain customer accounts by recording account information • Prepare product or service reports by collecting and analyzing customer information • Contribute to team effort by accomplishing related results as needed • Manage large amounts of incoming calls • Identify and assess customers’ needs to achieve satisfaction • Provide accurate, valid and complete information by using the right methods/tools • Keep records of customer interactions, process customer accounts and file documents • Resolve customer complaints via phone, email, mail or social media • Greet customers warmly and ascertain problem or reason for calling • Cancel or upgrade accounts • Assist with placement of orders, refunds, or exchanges • Advise on company information • Place or cancel orders • Answer questions about warranties or terms of sale • Act as the company gatekeeper • Handle product recalls • Inform customer of deals and promotions

Requirements

• Team work • Fluent in English • Microsoft office • Proven customer support experience • Strong phone contact handling skills and active listening • Familiar with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize and manage time effectively • Documentation Skills Working place: Ahmadabad Mostofi

Similar Positions


Aujan Industries Iranian | IranTalent

Sales Supervisor - Bandar Abbas

Aujan Industries Iranian

Hormozgan

- Full Time

Hormozgan

3 Weeks ago

Full Time

favorite

3 Weeks ago

Hadaf Asr Talaii (Leonard) | IranTalent

Sales Supervisor

Hadaf Asr Talaii (Leonard)

Tehran

- Full Time

Tehran

7 Weeks ago

Full Time

favorite

7 Weeks ago

ATI Pharmed | IranTalent

Sales Supervisor

ATI Pharmed

Tehran

- Full Time

Tehran

8 Weeks ago

Full Time

favorite

8 Weeks ago

Shatel Information and Communication Technology Group | IranTalent

Sales Supervisor

Shatel Information and Communication Technology Group

Tehran

- Full Time

Tehran

6 Weeks ago

Full Time

favorite

6 Weeks ago

Zarrin Roya | IranTalent

WholeSales Supervisor - Ahwaz

Zarrin Roya

Khouzestan

- Full Time

Khouzestan

6 Weeks ago

Full Time

favorite

6 Weeks ago

Zarrin Roya | IranTalent

WholeSales Supervisor - Kerman

Zarrin Roya

Kerman

- Full Time

Kerman

10 Days ago

Full Time

favorite

10 Days ago

Zarin Jam Marina (Sun Star & Sunny Ness) | IranTalent

Sales Supervisor - Yazd

Zarin Jam Marina (Sun Star & Sunny Ness)

Yazd

- Full Time

Yazd

3 Weeks ago

Full Time

favorite

3 Weeks ago

Iran Argham | IranTalent

Bank Account Manager

Iran Argham

Tehran

- Full Time

Tehran

2 Month ago

Full Time

favorite

2 Month ago

Golnanpuratos | IranTalent

Sales Representative - Babol

Golnanpuratos

Mazandaran

- Full Time

Mazandaran

11 Days ago

Full Time

favorite

11 Days ago