- Interact with customers, responding to their questions and guiding them to the appropriate service.
- Customer orders positioning and handling.
- Ensure customer satisfaction.
- Resolve problems and communicate well with customers.
Requirements
- B.A. in Industrial Engineering / Industrial Management / MBA
- At least 3 years’ experience in the same position.
- Familiar with customer satisfaction surveys, market researches, sales, analyzing data and reports.
- Preferably familiar with the FMCG industry.
- Skilled in CRM software
- Self-organized, self-motivated, detail-oriented, active
- Good communication skills
- English proficiency (Turkish language proficiency is a plus)
