Customer Service & Logistics Specialist

Customer Service & Logistics Specialist

Job Description

-Full A-Z responsibility for customer orders (from order entry to invoice, all order types), in very close tandem cooperation with the responsible sales representative(s) -Communication with the customers related with production, shipment, lead times -Monitoring of trade items dedicated to her on a weekly basis and close cooperation with the trade items inventory management responsible -Responsibility in case of a need for export and import procedures -Preparing reports that were requested by his/her manager -Respond prompt to all customers inquiries (samples – documentation requests - product inquiries – prices) -Administrative handling and follow-up of claims in close cooperation with the sales dept. and sustainability manager -Back-up of Customer Services colleagues -Sending of the invoices to the customer via internet or courier -Direct shipment organization from distributor to customer -Follow-up commission payments and tracking of the payments via SAP -Communication with Omya International for new projects, improvements in the system, trainings etc. -Visits to customers with sales in case of a need -Presence during physical inventory in case of a need

Requirements

-Bachelor Degree in Business Administration -Minimum Three Years of Experience in the related field -Familiar with word and Excel -Good Farsi communication skills -Ideal Age Range: 25 - 35

This position is no longer available.

About Company

100-499 employees

Omya Pars is the JV partner of Omya AG in Iran which is active in production and sales of white minerals such as calcium carbonate and Talc. Omya AG is a Swiss company founded in 1884 which is the biggest producer of white minerals in the world with 180 plants and 6000 employees. Main Products & Services: Sales and production of calcium carbonate and Talc and other chemicals related to the paint and plastic industry.

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