-Full A-Z responsibility for customer orders (from order entry to invoice, all order types), in very close tandem cooperation with the responsible sales representative(s)
-Communication with the customers related with production, shipment, lead times
-Monitoring of trade items dedicated to her on a weekly basis and close cooperation with the trade items inventory management responsible
-Responsibility in case of a need for export and import procedures
-Preparing reports that were requested by his/her manager
-Respond prompt to all customers inquiries (samples – documentation requests - product inquiries – prices)
-Administrative handling and follow-up of claims in close cooperation with the sales dept. and sustainability manager
-Back-up of Customer Services colleagues
-Sending of the invoices to the customer via internet or courier
-Direct shipment organization from distributor to customer
-Follow-up commission payments and tracking of the payments via SAP
-Communication with Omya International for new projects, improvements in the system, trainings etc.
-Visits to customers with sales in case of a need
-Presence during physical inventory in case of a need
-Bachelor Degree in Business Administration
-Minimum Three Years of Experience in the related field
-Familiar with word and Excel
-Good Farsi communication skills
-Ideal Age Range: 25 - 35
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Omya Pars is the JV partner of Omya AG in Iran which is active in production and sales of white minerals such as calcium carbonate and Talc.
Omya AG is a Swiss company founded in 1884 which is the biggest producer of white minerals in the world with 180 plants and 6000 employees.
Main Products & Services: Sales and production of calcium carbonate and Talc and other chemicals related to the paint and plastic industry.
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