Customer Service Expert

Entekhab International Institute (Select Visa)

Tehran

Posted a month ago

Job Description

-Lead customers through the visa processing journey -Meet individual and department objectives and apply people skills while providing world class service -Conduct professional telephone conversations and emails to service customers in a high call volume environment -Problem-solve and use time effectively to multitask and prioritize work -Collaborate with others in a team setting Gain customer trust and respect by establishing and maintaining effective relationships -Service customer accounts utilizing knowledge of legal terminology and policy language -Demonstrate a high standard of customer service to retain the 100% satisfaction goals *What you can expect from this position: -Meaningful work that makes a difference for your customer -Working within a recession proof, high growth industry -Being paid above the average rate with exceptional bonus and benefits -Leadership and advancement opportunities -Aggressive compensation program

Requirements

-Flexibility to work/communicate effectively with different types of people -Excellent written and interpersonal communication skills -Demonstrated ability to organize, prioritize and multi-task -Creative problem solving and decision-making skills; excellent judgment -Ability to work independently and as part of a team

Job Category

  • Sales & Customer Service

Employment type

  • Full Time

Seniority

  • Experienced professional

Job Category

  • Sales & Customer Service

Employment type:

  • Full Time

Seniority:

  • Experienced professional

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