مدیر روابط با مشتری

هلدینگ بان Tehran

منتشر شده 3 سال پیش

Job Description

● Developing and monitoring all online sales activity. ● Researching and implementing most effective online services and methods to grow sale. ● Reporting sales performance and cost per sale data to senior management. ● Call center management of online and telephone orders. ● Providing annual sales budget and follow up to achieve it. ● Collaborating in measuring customer satisfaction and implementing programs to increase their satisfaction. ● Analyzing the market, customers, competitors, and products and services continuously and provide related reports. ● Persuading staff from other teams to be customer-centric, while them having different, even opposite goals or KPIs. ● Creating positive relationship with other departments' leaders to create efficient cooperation environment and deliver second to none solution.

Requirements

● Bachelor's degree in related fields. ● Fluent in Excel. ● Fluent in communication skills. ● Fluent in telephone and face-to-face negotiation techniques. ● Fluent in teamwork and problem-solving power. ● Minimum 3 years experience in online sales and customer relation. ● Timely decision-making skills. ● High confidence in doing the assigned tasks.

Employment Type

  • Full Time

Seniority

Details

برای مشاهده‌ی شغل‌هایی که ارتباط بیشتری با حرفه‌ی شما دارد،