• To coordinate proper and timely processing of customer orders and invoices
• To deal with customer inquiries and undertaking customer liaison in all sales channels
• To supervise implementation of the distributor ordering processes and ensure compliance with relevant SLAs
• To supervise the preparation and submission of pro-forma invoice and invoices requested by customers from sales channels
• To ensure timely communication of customer orders to clients (from all sales channels) until orders are closed and finalized
• To ensure timely and satisfactory resolution of order processing enquiries and issues raised by the relevant teams in sales channels
• To ensure accuracy of reports sent to VAS Team (MMS, VPN, and APN, ESMS, USSD, IP, etc.) in order to finalize customer billing
• To ensure accurate Accounting data entry into ERP systems
• To validate release of stocks requisitions in ERP system and verify approval documents of warehouse for dispatch to customers
• To prepare budget inputs and contribute to actively in preparation of departmental budget by sales planning team
• To prepare quarterly Sales report for Finance Tax team
• Bachelor’s Degree in Commerce, Marketing, Communication or related discipline such as Finance and Business Management
• Minimum of 3 years’ of experience in an area of specialization; with experience in supervising others
• Experience working in a medium organization
Skills / physical competencies:
• Proven MS Office skills
• Expertise in working with Financial Systems
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Irancell Telecommunication Services Company (MTN Irancell) – Iran’s 2nd mobile operator – is a private joint stock company. As “Iran’s greatest data operator”, our vision is to lead the delivery of a bold, new digital world to our customers. Our company provides the following services:
- Wholesale and retail telecommunications services
- Sales of network traffic capacity to local or international carriers or entities
- Renting network infrastructure facilities to local or international carriers or entities
- Internet and digital platform-related products and services as well as all available sources of value added services
- E-Commerce/ m-Commerce activities of telecommunications networks
- Customer services, including but not limited to customer relationship management and Call Centre services.
500 employees or more
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