کارشناس وفاداری مشتری

همراه اول

منتشر شده 3 سال پیش

Job Description

- Increase customer’s frequency and functionality in using the different services, generally expand customer lifetime value - Work with data to define different cash back campaigns in order to increase the cross service transactions and loyalty - Data driven analysis in order to design a point base and level base loyalty club system then analysis the performance - Consistently giving new ideas, implement them, then analysis based on the data and optimize the current process - Cooperation with commercial in order to translate business requirements into cashback campaigns and loyalty program processes

Requirements

- Strong analytical skills - Ability to work with data and making data oriented decision - Good knowledge of Excel - A commitment to learning, passionate to learn consistently and improve their skills, both hard and soft - Willing to contribute new ideas and articulate them to a variety of stakeholders and not just execute on existing ones - Good communication and negotiation skill - Good knowledge of English - Experience in project management or Club Management is advantage

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