کارشناس بینش مشتریان

ایرانسل تهران

منتشر شده 2 سال پیش

Job Description

Mission: ● To work on huge data in order to find patterns of customers’ behavior and interests. ● To collect, evaluate, and prepare complex analytical reports about business, products, and promotions performance. ● To provide recommendations on related products and services per subscriber’s behaviors. ● To detect reliable data sources and make sure about data accuracy. ● To deliver automated and systematic data engines which facilitate and increase the transparency of the process. ● To monitor and design data flows from internal and external storage systems sources. Roles and responsibilities: ● To monitor flows of data by developing any type of control process. ● To interface with businesses to get their data requirements and communicate it with EDW to run the campaigns and monitor the campaign’s performance on market driving. ● To check reports on a daily basis for detecting system/application failure and raise the issue to related teams. ● To work with different tools and new technologies like reporting tools, and different Big data tools. ● To check trends of reports based on expectations and raise issues to related reporting teams. ● To develop report specifications to obtain analytical data as required from various data sources for various reports. ● To propose an enhancement for data collection tools; utilizes methods for the evaluation and quality control of actual data. ● To analyze, interpret and summarize provided data for the generation of statistical and analytical reports and provide intelligence that supports decision-making. ● To support the product development team to run promotions by providing relative reports. ● To check provided reports by EDW by making different queries on source data. ● To cooperate and closely work with the finance international reporting team/ Marketing business planning to provide monthly reports. ● To segment customers according to their usage patterns and plan for intelligent offers/promotions for each segment. ● To provide historical trends of marketing business KPIs and investigate the root cause of ups and downs.

Requirements

Education: ● Bachelor's degree in Commerce (Marketing, Communications) or related fields; Degrees in Engineering (Computer Software or IT majors are preferred) is a plus. Experience: ● At least 3 years of experience in an area of specialization; with experience in supervising others. ● Experience working in a medium organization. ● Two years of experience in data analysis, problem solving and reporting. ● Experience in telecommunications industry is desirable. Technical competencies: ● Database management. ● Business intelligence. ● ETL processing. ● Data creation, maintenance, and automation. Behavioral competencies: ● Complete candor. ● Active collaboration. ● Get it done. ● Complete accountability.

Employment Type

  • Full Time

Details

برای مشاهده‌ی شغل‌هایی که ارتباط بیشتری با حرفه‌ی شما دارد،