سوپر پایپ

منتشر شده 4 سال پیش

Job Description

- Complaint Response (Receiving and Registering Complaints and Referrals to Different Sections) - Preliminary analysis of complaints - Coordinate and organize conflict resolution sessions with clients and specialized workgroups on problem solving - Tracking and monitoring the problem solving process - Ability to collect, analyze, document and prepare organizational reports - Improvement of the complaints process, etc. - Participating in the Meeting with Unsatisfied Customers

Requirements

- BA/BS degree - Minimum 4 years related experience - Being familiar with satisfaction techniques & CRM standards -Familiar with ISO 10004 - Ability to work under pressure - Good computer skills - Self-Management - Effective communication with customers

Employment Type

  • Full Time

Details

Employment type

  • Full Time

Educations

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