Customer Club Expert

Kosar Insurance

Tehran

Posted a month ago

Job Description

• Proven experience in customer club • Proven experience work in CRM / CSM • Doing the related events • Answering Customers' calls professionally • Presenting Customer Behavior Analysis in customer club • Presenting Customer Behavior Analysis • Analyzing the new needs of the organization and updating the customer relationship management system (CRM) • Creating new Ideas • Communicate well with customers • Resolving customer complaints quickly and efficiently • Preparing management reports • A customer-oriented attitude • Utilizing technology to handle a high volume of calls • Building and maintaining profitable relationships with key customers.

Requirements

University Qualifications: Bachelor OR MASTER OF SCIENCE. Other certifications obtained: Bachelor Requirement’s analysis, compiling documentation to develop the system Nature and length of previous experience: Proven experience in customer club/Proven experience work in CRM / CSM -Answering Customers' calls professionally/Excellent interpersonal and communication skills. Specialist knowledge: A customer/oriented attitude/Flexible-High Emotional Intelligence Soft Skills and Personality traits: Building and maintaining profitable relationships with key customers/Speaking Skills/Excellent interpersonal and communication skills Excellent interpersonal and communication skills Flexible High Emotional Intelligence Speaking Skills

Job Categories

  • Sales & Customer Service
  • Marketing, Advertising, Market Research & Branding

Employment type

  • Full Time

Seniority

  • Experienced professional

Job Categories

  • Sales & Customer Service
  • Marketing, Advertising, Market Research & Branding

Employment type:

  • Full Time

Education:

  • Other Subject / No University Education

Seniority:

  • Experienced professional

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