CRM Expert

CRM Expert

Job Description

• Preparing reports and analyzing data of activities to assist management • Being familiar with the concepts of Operational/Analytical and Collaborative CRMs • Training staff in areas of customer relationship management system and company policies • Quality control and monitoring daily activities of staff operation in CRM system • Making and develop products process to guarantee the most efficient approach for the organization in the CRM system • Identify customer require in the CRM field and provide best practices

Requirements

• Creative thinking, to be able to come up with new ideas to improve customer service standards • Proficient computer skills • The ability to multitask in a fast-paced environment with rapidly changing priorities • Excellent Excel skill is a must • Minimum 2 years’ experience of working in CS, CRM Systems, understanding a structured way of working using SLAs, SOPs, and KPIs to achieve targets. • Ability to handle aggressive deadlines with agility • Ability to work under pressure • Deep problems of CRM solving • Good knowledge of English • Teamwork • Continuous Learning Preferred Qualifications: • Proven work experience with Payam Gostar CRM or local CRM systems • Proven work experience in a similar position in Payam Gostar Company

About Company

100-499 employees

Nilgam Safar Alma" was established in Iran on December 22, 2014. Our company later on expanded its scope of activities to Turkey by establishing “Iran Ankara “as its sole representative in the country. Our company’s main purpose is to facilitate the process of visa Application including: UK, US, Canada and Australia that do not have a consulate in Iran. Actually we book embassy appointments, complete the necessary forms, pay application fees, guide our customer through collecting necessary documents, translating the required documents, Booking ticket and hotel, and picking up their passport. Totally, we assist our customers all the way through this process.

Similar Jobs

Rayanmehr | استخدام در رايان مهر

CRM Expert

Full Time

Rayanmehr

Tehran

a month ago

Enjoy Life | استخدام در لذت خوش زندگي ميكائيل

CRM Expert

Full Time

Enjoy Life

Tehran

a month ago

A Leading Telecom Operator | استخدام در اپراتور مخابراتي

Senior CRM Expert

Full Time

A Leading Telecom Operator

Tehran

a month ago

Barg Calendar | استخدام در سالنامه برگ

Sales Expert

Full Time

Barg Calendar

Tehran

a month ago

IranTalent | استخدام در آریا تالین گام

Sales Expert

Full Time

IranTalent

Tehran

2 months ago

Pardakht Electronic Sadad | استخدام در پرداخت الکترونيک سداد

Sales Expert

Full Time

Pardakht Electronic Sadad

Tehran

20 days ago

Nooraneh | استخدام در نورانه

Sales Expert

Full Time

Nooraneh

Tehran

17 days ago

Mahan Business School | استخدام در موسسه آموزش عالي ماهان

Sales Expert

Full Time

Mahan Business School

Tehran

4 days ago

Kheili Sabz | استخدام در خيلي سبز

Sales Expert

Full Time

Kheili Sabz

Tehran

a month ago

Talent Coach | استخدام در تلنت کوچ

20 days ago