Job Description
● To work with different teams and prioritize tasks based on business requirements to create critical insights and translate them into an easy-to-understand infographic.
● To ensure integrity, alignment, efficiency, simplicity, and minimum duplication and gap in different infographics.
● To create designs, concepts, and sample layouts based on esthetic design concepts and company standards.
● To determine the size and arrangement of illustrative material and copy and select style and size of type.
● To confer with the customer to determine design specifications in line with the company CI guide and MTNIrancell standards.
● To review final layout designs and suggest improvements as needed
● To maintain a proper archive of images, photos, infographics archive of images, photos, infographics, or any other work products.
● To design infographics to provide a universal conclusion for all viewers.
● To create design plans and prepare an estimated time design before getting started.
● To collaborate with related teams to discuss which visuals are effective and use their feedback to develop final infographics.
● To identify and apply standard methods, frameworks, and tools for designing and updating customer care processes, aligning with best practices and company process engineering approach.
● To collaborate with the Training and Process team to make visual processes for frontline users.
● To present and clarify designed infographics to the related teams.
