متخصص کال سنتر

ایران تلنت

تهران

زمان انتشار ۳ ماه پیش

Job Description

Our Call Center specialist is responsible for receiving and answering candidate's issues through all available channels such as email & phone calls. - Answering candidate phone calls & e-mails - Understanding candidate issues and providing appropriate replies, either by email or phone call - Categorizing and logging received candidate issues and feedback - Providing appropriate success stories to be uploaded on the website according to the related procedure - Report candidate feed backs periodically to define corrective actions, preventive actions, and areas of improvement - Improving the process of solving candidate issues - Participating in various exhibitions based on the needs of IranTalent Company

Requirements

- Bachelor’s degree in English or related fields - At least 1 year of work experience in field of sales/customer service or call center - Strong communication skills both in Persian and English Language - Be patient and eager to have teamwork - Fresh graduates are welcomed to apply

Employment Type

  • Full Time

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