- Answering incoming calls, detecting customers' problems and following them
- Calling customers periodically in order to explain new services to them and check the activities of POS devices
- Ticketing customers requests through the software system and following them up to the result
- Reporting POS usage periodically
Requirements
- Effective communication
- Deep problem solving
- Stress management
- Customer-Oriented thinking
- At least 2 years of experience in customer service
- Familiarity with payment system is an advantage
