Call Center Expert

Hafhashtad (Tehran Internet Co.)

Tehran

Posted 2 months ago

Job Description

- Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. - Operate communication systems, such as telephone, switchboard, intercom. - Giving full attention to what other people are saying, taking time to understand the points being made, - Asking questions as appropriate, and not interrupting at inappropriate times. - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Requirements

The ability to communicate information and ideas in speaking so others will understand. The ability to identify and understand the speech of another person. The ability to speak clearly so others can understand you. The ability to see details at close range (within a few feet of the observer). Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. See more occupations related to this task. Relay or route written or verbal messages. See more occupations related to this task. Place telephone calls or arrange conference calls as instructed.

Job Categories

  • Sales & Customer Service
  • Administration & Secretarial / Executive Assistant

Employment type

  • Full Time

Seniority

  • Junior Professional

Job Categories

  • Sales & Customer Service
  • Administration & Secretarial / Executive Assistant

Employment type:

  • Full Time

Seniority:

  • Junior Professional

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