Job Description
- Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
- Operate communication systems, such as telephone, switchboard, intercom.
- Giving full attention to what other people are saying, taking time to understand the points being made, - Asking questions as appropriate, and not interrupting at inappropriate times.
- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.