Requirements

• Be PC literate and familiar with the Internet and social media. • Have good aptitude in solving customer service issues. • Have Strong phone and verbal communication skills along with active listening • Have Customer focus and adaptability to different personality types • Have Ability to multi-task, set priorities and manage time effectively • Exercise professional telephone procedures and e-mail correspondence skills. • Able to work as a team player and build rapport with the Support Service Callers and Clients. • Have enthusiasm for customer service and understand the requirements of genuine customer commitment. • Possess operational knowledge of major Microsoft Office tools (Excel, Word, ...) • Be available for different shifts. • Having Previous experience in a customer support role and familiarity with CRM systems and practices is an advantage.