Job Description

Ensure implementation of Hyperstar Retail’s supermarket plans in line with the supermarket strategies and procedures in collaboration with the Head Office and Corporate Office. - Apply qualitative and quantitative analysis to measure and evaluate commercial performance, and provide recommendations to increase profitability and sales turnover - Maximize sales and profitability by controlling costs within the budgetary guidelines - Identify internal and external opportunities for the supermarket to enhance and optimize commercial performance - Initiate and ensure application of comparative studies between departments that can contribute to the efficiency of the commercial performance - Review and analyze stock and sales reports and implement corrective action to be taken if necessary - Collaborate regularly with the Merchandising teams to ensure attractive and convenient aisle display for customer - Oversee the enhancement of hygiene standards and the supermarkets safety and security - Supervise the ongoing service and maintenance of the supermarket’s assets - Lead and guide the team to drive and enhance customer service, and facilitate customers’ requirements as per the required standards - Assist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management - Provide mentorship for the purpose of developing a continuous talent pipeline for key roles - Ensure alignment of procedures in accordance with the Delegation of Authority (DOA) - Assist in monitoring allocated budget to ensure compliance and highlight possible issues - Provide inputs on the preparation of budget when necessary