Job Description

• Be responsible for direct sales • Setting direction for the implementation of sales business plans. • Negotiate and finalize orders with clients • To lead operations of goods transportation with increasing efficiency and standardization through work processes, people and system • Follow up financial settlements with clients • Manage, motivate, develop and train employees on Sales and Operational topics. • Identify cost saving opportunities and develop operational plans for implementation. • Resolve any service provision issues that may arise in consultation with the head office. • Develop and maintain constructive working relationships with transportation service providers. • Carry out visits to lines, customers and service providers where necessary. • Review routes for operational viability and cost effectiveness. • Monitor costs including freight costs and currency exchange rates. • Effective collaboration with sales units, customer experience and other units to ensure timely and accurate delivery of customer goods and to measure their satisfaction. • Negotiating contracts, transportation and handling costs • Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements • Arranging insurance when necessary and assisting the client in the event of a claim • Acting as consultant in customs matters