سرپرست فروش B2B

Job Description

● Record customer interactions in lead tracking and customer issue tracking systems. ● Service existing accounts obtain orders and establish new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors. ● Identify potential customers. ● Follow up the customers’ orders to ensure if they are met by distribution. ● Answer customers' questions about products, prices, availability, product uses, and credit terms. ● Estimate or quote prices, credit or contract terms, warranties, and delivery dates ● Guarantee the orders are converted to cash in time. ● Address customers’ complaints about production quality and refer them to QA or production departments. ● Address Account Discrepancy of customer accounts. ● Survey market status of competitors, their prices, new productions, discounts, new markets which are covered by them and preparing a proposal for addressing customers’ needs in a competitive market. ● Negotiate for agreement on proper discount based on customer expectation, competitor’s information and bargain about it with line manager. ● Supervise receipt of bounced checks. ● Supervise accurate allocating credit to agents.