B2B (Food Ingredient) Sales Supervisor

B2B (Food Ingredient) Sales Supervisor

Job Description

- Record customer interactions in lead tracking and customer issue tracking systems - Service existing accounts, obtains orders and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors - Identify potential customers - Follow up the customers’ orders to ensure if they are met by distribution - Answer customers' questions about products, prices, availability, product uses, and credit terms - Estimate or quote prices, credit or contract terms, warranties, and delivery dates - Guarantee the orders are converted to cash in time - Address customer’s complaints about production quality and referring it to QA or production departments - Address Account Discrepancy of customer accounts - Survey market status of competitors, their prices, new productions, discounts, new markets which are covered by them and preparing proposal for addressing customers’ needs in a competitive market - Negotiate for agreement on proper discount based on customer expectation, competitor’s information and bargain about it with line manager - Supervise receipt of bounced checks - Supervise accurate allocating credit to agents

Requirements

- At least bachelor’s degree in chemistry, management, food science or marketing - min. 4 years relevant experience in sales - Able to go on mission - Active listener - Service oriented - English proficiency is must.

About Company

500 employees or more

Savola Behshahr Company (SBC) is part of Savola Group, the Group deals in edible oils, sugar, plastic packaging and retail hyper markets in Middle East, Central Asia and North African countries. SBC controls three companies in Iran with over 2000 employees: - Behshahr Industrial Company (BIC) has an outstanding role in producing edible oil required for household and industrial consumption. The well-known brands of BIC in market are Ladan, Bahar and Nastaran. - Tolou Pakhsh Aftab (TPA) is one of the Iran's largest distribution company. The company offers first class service and quality to customers to improve its current and future steps. - Notrika Golden Wheat (NGW) is another subsidiary of SBC which is a well-known producer of layer bread and chocolate cakes under the popular trade name Pech Pech.

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