Job Description
-Responsible for tackling the enquiries received from customers -Receive, coordinate, and process all sales orders based on the customer’s requests (with accuracy and speed) -Execute all shipments for which bookings are confirmed by sales in a prompt an efficient manner -Proactively do and manages the shipment process from booking to job closure, in compliance with all company procedures. Provide status updates to customers and resolve inquiries -Check for account profile information and customer product information to be up to date -Supervise all shipment flow processes for operations, documentation, invoicing and follow up with finance
Requirements
-At least 1 year experience in related freight forwarding covering Air Freight. -Education and experience in forwarding, airlines. Familiar with procedures / requirements in Iran -Shipping modules and product knowledge -Customer Service Oriented: outstanding communication and people skills; energetic and enthusiastic; takes initiative to effectively anticipate the needs, handle the issues, and resolve the problems of internal and external customers. Proactive and customer-oriented. -Team oriented: actively promote a cooperative / positive team spirit and respect the diverse contributions of teams, partners and networks -Possess good communication and strong interpersonal skills Proficient in English (oral and written), Fluent in English both written and spoken including the ability to communicate with confidence.
Employment Type
Job Category
Seniority
Details
Employment type
Job Category
Educations
Seniority