Step one: Analysis:
- Gather company Aftersales dealer data from reports
- Analyze performance data
- Evaluate and document potentials for the regional aftersales business
Step two: AM Support Operations
- Support aftersales managers during Dealer Mentoring
- A critical review of dealer action plans
- Back office support
- Execution of project management activities
- Support best practice management
- Responsible for continues improvement
- Responsible for interaction and creation of synergy with other project
Step three: Transition
- Develop a transition plan
- Execute transition plan
- Monitor transition plan
Requirements
- Industry experience Automotive aftersales(min: eight years)
- MS Office Suite (PPT, Word, Excel): advanced
- DMS and SPSS (advanced)
- Critical thinking
- Problem-solving
- Communication
- Team-oriented
- Working well under pressure