Job Description
● This job opportunity is for Air treatment div of Pakshoma group
● Providing help and advice to customers and technicians, using organization’s products or services.
● Communicating courteously with customers by telephone, email, letter and face to face.
● Handling customer complaints or any major incidents
● keeping accurate records of discussions or correspondence with customers;
● analyzing statistics or other data to determine the level of customer service your organization is providing;
● producing written documents for technicians.
● Working with CRM software
