فناوری پند کاسپین

منتشر شده 4 سال پیش

Job Description

-Manage request, claims and complaints from customers and cover all case till customer satisfaction -Manage technicians’ team to do installation for customer per request -Manage shop task related to customer purchase with related staff -Collaborate with sales team to fulfill customer needs & expectations -Coordinate the delivery of effective and efficient service -Plan and manage the peak and off peak hours for Customer Service staff -Participate in training the staff -Control and assure a high quality level of customer service -Manage escalated calls and queries

Requirements

-At least B.S degree in management field or relevant experience -Minimum 5 years’ experience in customer service section preferably in Luxury business -Strong interpersonal and communication skill -Being self-motivated, patient & have team working approach -Problem Solving -Computer Skills -Familiar with CRM and VOIP platforms

Employment Type

  • Full Time

Seniority

Details

Employment type

  • Full Time

Seniority

برای مشاهده‌ی شغل‌هایی که ارتباط بیشتری با حرفه‌ی شما دارد،