-Creating a portfolio of client accounts and monitoring the ongoing activities related to them
-Managing, reviewing progress and delivering the client's advertisement projects
-Conducting meetings with the clients as well as informing them about the current work status of their projects
-Identifying accounts whose revenue may be shrinking so as to address any 'at risk' customers and reach out to these accounts to ensure they are retained
-Monitoring work performance of colleagues and setting sales targets
-At least Bachelor in the related discipline
-Ability to effectively present information, respond and follow-up on questions and inquiries from clients, other managers, and subordinates
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.